DHL Service Point is an easy way to send your documents and parcels to anywhere in the world from the convenience of your local high street or retail park! You don't need a DHL account to use this drop off service and free packaging is available at all our locations.

When you send a parcel with DHL Service Point, we recommend that you complete your parcel details online before visiting a store. Once you have completed your parcel details, you will receive a confirmation number. Simply take this number to your local DHL Service Point, pick a free box and pay.

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DHL have issues:and they need to be addressed. DHL have issues: A customer service number requiring a shipment number which they don't leave and a calling card number which it can't recognose.-End of telephine contact option. An email system where the drop down option does not work but it is a mandatory field -End of email contact option. In this case it is Business Post LTD which is UK Mail who have merged into DHL. If you go to DHL tracking and add 39999 before your nine digit order number it comes up with tracking details. I did this and the tracking information told me that the item had only been picked up at 9.42 this morning and is due for delivery tomorrow. I have recently experienced very poor customer service from DHL Parcel UK - not to be confused with DHL Express who I also spoke to and were great! The circumstances are a little too convoluted to explain but suffice it to say that despite copious messages via their Facebook messenger service and even a formal complaint the situation was still. The option is available for individual parcels or for all shipments. With our free preferred day service, we'll deliver whenever it best suits you. Serving your particular needs: DHL Preferred delivery.

Where can I find DHL Service Point locations?

DHL’s fast and reliable worldwide delivery service is available at selected Ryman, WHSmith and Robert Dyas stores, as well as 100s of independent stores nationwide. Find your nearest DHL Service Point

How much does it cost to send a parcel with DHL Service Point?

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Our delivery prices are determined by the free box size you choose and we only have 7 size categories, making it incredibly easy to check exactly how much it will cost to send your parcel.

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Please remember to check what you can and can't send with DHL before you visit!